Privacy notice and user rights
Transparency in how your household information is handled
Introduction to data responsibility
We are committed to responsibly managing your personal data in accordance with the Protection of Personal Information Act (POPIA) and South African law. Our policy explains how and why we gather, store, and use your information.
We value your privacy and only collect necessary details to operate the Household Budget Guide efficiently, improve your experience, and respond to your queries.
Information we collect and why
Data is gathered when you interact with our website, use contact forms, or provide feedback. This is to ensure relevant communication and tailored support.
Information you share with us
- Names and contact details entered on forms
- Requests or messages you send us
- Feedback about guides or content
- Specific questions related to budgeting
- Preferences for future communication
Information collected automatically
- Browsing activity on our website
- Device type and operating system data
- Web browser version in use
- IP address for security and analytics
- Session duration and navigation paths
How data is used and stored
Personal information is used solely for communication, improvement of our guides, and security of the platform. We do not sell your data to any third parties.
- Processing contact requests or support
- Updating guides based on user input
- Maintaining website security measures
- Analysing page usage to improve site
- Complying with applicable South African laws
- Responding to technical issues
- Facilitating requested communications
Our promise: Your data is protected by regulation and regular security reviews. Only authorized staff may access your details for explicit service needs.
How your information may be shared
We only share details for technical operation or when legally required. No data is sold, and sharing is always for site function, not marketing.
Working with third-party services
Careful selection ensures that partners process your data responsibly and comply with South African privacy requirements.
Legal requirements and reporting
We may disclose data if required for legal compliance or lawful claims.
Anonymous site statistics
Aggregated, non-personal data may be used to improve the website.
Your rights under POPIA
You may request access, correction, erasure, or restriction of your personal details. Contact us at any time to exercise your POPIA rights.
- You may request a copy of your personal data.
- You can ask for updates or corrections.
- You may request data removal.
- Request transfer to another entity.
- Object to certain forms of processing.
- Request restricted processing if needed.
Contact our team with any queries regarding your rights or how your data is protected on this platform.
Protecting your information
We use secure servers, encrypted storage, and frequent safeguards to prevent unauthorized access to your information.
Technical protections in place
- Encrypted data transmission
- Restricted server access
- Secure hosting infrastructure
- Ongoing technical reviews
Organizational policies and reviews
- Access only for qualified personnel
- Staff confidentiality agreements
- Routine privacy training
- Documentation of processing activities
How long your data is kept
Personal data is retained for as long as needed to provide support, maintain security, and comply with legal requirements.
- Retained for service duration.
- Stored as relevant to updates.
- Kept for the contact period.
- Only held for support queries.
- Used only with your consent.
Data is securely deleted or made anonymous when no longer required.
Transferring data outside South Africa
If transfer is unavoidable, safeguards such as legal agreements apply to maintain protection.
- Secure, regulated partners only
- Standard contractual clauses used
- Data minimization practices
- Periodic compliance audits
Our use of cookies
Cookies help us understand your website experience and improve functionality. You may manage cookie preferences in your browser settings.
Types of cookies used
- Required for website basic function.
- Monitor site use anonymously.
- Support your user preferences.
- Enable interactive features.
Adjust cookie use anytime via browser settings or our cookie consent panel.
Updates to our privacy policy
We may update this policy as regulations change or for clarity. Advance notice is provided for major changes.
- Website banner announcement
- Policy page notification
- Direct email if subscribed
- Revision date displayed online
Check this page regularly to stay informed about our privacy commitments.
Contact for privacy requests
Questions about privacy are welcome—reach out through our contact form or by email.
Norivantexa
The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa
Phone: +27(35)8806288
Email: content@norivantexa.sbs
Last policy update: March 19, 2026
Effective from: March 19, 2026